Terms of use for the Betride Casino site

These terms apply to a person who uses the Betride Casino site from the United Kingdom. A player who opens an account and plays accepts them. They describe the rules of the account in plain terms and do not replace the conditions that are shown with an individual offer, which apply to that offer.

Who may play

The site is for adults. A player must be 18 or over, and must give details that are the player’s own. The identity check is mandatory before the first withdrawal, and a player who does not complete it cannot withdraw. A decision follows within 24 hours of submission.

What we provide

We provide an online casino with slots, live dealer tables, instant games and a sportsbook. The games are supplied by outside studios, among them Pragmatic Play, NetEnt, Hacksaw Gaming and Evolution. We provide a cashier, a bonus section and a support service by live chat and by email.

The cashier

Funding the account

Deposits may be made in cryptocurrency (Bitcoin, Ethereum, Litecoin, TRON, USDC and Tether) or by Visa, Mastercard or Skrill. Tether is offered on the ERC20 and TRC20 networks, and a player selects the network that the wallet supports.

Paying out

Withdrawals are made in cryptocurrency. Visa, Mastercard and Skrill are accepted for deposits only. Deposited funds must be wagered at least once before they can be withdrawn. Weekly and monthly ceilings apply to withdrawals.

Ownership of payment methods

A player uses payment methods that belong to him or her. We may ask for proof that a method belongs to the player, including a photograph of the bank card.

Offers

An offer is subject to the conditions shown with it. The 170% match on a first cryptocurrency deposit carries a wagering requirement of 45 times the deposit and the bonus together, a period of 30 days and a ceiling on the stake while the bonus is open. The free spin codes BR200 and WD100 and the weekly free bet are subject to the terms shown with each code. Where a value differs between pages, the terms shown with the offer at the time of activation govern.

Verification of the account

The documents

We ask for the front and back of an identity document before the first withdrawal. We may ask also for proof of address, a second identity document, a photograph of the player with an open passport, and a photograph of the bank card. We may ask for a telephone check before a cash-out.

The decision

A decision follows within 24 hours of submission. A player who has the files ready sends them as soon as they are requested.

Free spins and the free bet

BR200 and WD100

BR200 gives 200 free spins on Fruit Million. WD100 gives 100 free spins on Elvis Frog in Vegas and is valid on Wednesdays, from 00:01 to 23:59 UTC. Winnings from the spins are capped, and the wagering on them is the one shown with the code.

The weekly free bet

The free bet is offered for the sportsbook from Friday, can be claimed once a week and carries a cap on its winnings.

Reaching our team

Our live chat is open around the clock, every day. The email address is [email protected]. We answer in English, German, French, Italian, Spanish, Swedish, Finnish, Danish and Russian. We do not take account requests by telephone.

What we expect of the account holder

A player keeps the login details private and does not allow another person to use the account. A player gives accurate information and updates it when it changes. A player uses the site for personal play and does not use it for any unlawful purpose.

Responsible play

Gambling is for entertainment and may cause harm. A player sets a budget before the first deposit. A player who wants a limit or a break asks our support team. Independent help is available from the National Gambling Helpline on 0808 8020 133, every day of the year, and GamStop provides free self-exclusion from online gambling sites.

Content and outside links

The content of the site, including text and layout, belongs to us or to our licensors. The games belong to their studios. Where the site refers to an outside service, such as a helpline, that service has its own terms and we do not control it.

Our responsibility

We give information about the site as accurately as we can. We are not responsible for a loss that results from a player entering a wrong wallet address or choosing the wrong network, or from an interruption of the internet connection of the player. Nothing in these terms limits a right that a player has by law.

Outside studios and their games

Each game is run under the rules of the studio that supplies it, and the rules of a game are shown in the game itself. A player reads the rules of a slot, a live table or an instant game before staking, since features such as bonus rounds and buy options differ from one title to another. Certain slots are excluded from the wagering of an offer, and the list is shown with the offer.

Notices and language

We give notices to a player through the site, through the live chat or by email to the address on the account. These terms are written in English for players in the United Kingdom. A player who has a question about their meaning writes to the live chat, which is staffed in English at every hour.

Questions and complaints

A player who is dissatisfied with a decision first writes to [email protected], giving the date, the nature of the matter and what outcome is sought. We reply in writing. A written complaint keeps the facts in one place, and the live chat can be used to ask what information the complaint should contain.

Changes to these terms

We may update these terms. The date of the current version is shown by the update of this text, and a change that affects the account is announced to the player.

Writing to us about these terms

Questions about these terms go to the live chat or to [email protected].